New Passo a Passo Mapa Para Edimburgo slots
New Passo a Passo Mapa Para Edimburgo slots
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Fantastic location and a beautiful hotel with a very cosmopolitan breakfast which was very impressive. Staff were very helpful, friendly and polite. One drawback if you are arriving by car the parking is very limited and we had major problems trying to find the overspill car park- a ‘take and pick up service’ would be perfect here.
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I would give ZERO star if I can! I’m a loyalty customer to Genting for the past years but this time the experience I had is outrageous! I forgot to bring my membership card with me so borrowed my boyfriend. When I was in reception the lady scanned my card and said it’s not yours then CUT MY BOYFRIEND’S CARD WITHOUT MY PERMISSION. This is appaling! I was appalled! Then I asked why she didn’t ask me at least explain it to me what is the regulation because I still can use my DOB and full name to get in anyway. Instead of apologizing, she rolled eyes to me and said I don’t need to explain to you, I can get another card if you need.
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Lovely stay for a special occasion made personal by the hotel by a personalised gift on arrival. The room was lovely, modern, well kept and comfortable. It was a high floor with great views through the floor to ceiling windows. The lounge was great with a nice range of canapés during certain times. The Turkish lady (Nevine?) who was looking after us in the lounge was brilliant, understood our dietary needs and approached us on entry to inform us of what food met our need. She even came to ask us if we wanted to change settings for a better view from the 23rd floor when it was available.
The gaming floor was busy and the atmosphere was excellent for a Friday. Had some food, where the prices were quite reasonable, and a real ale from the Bar.
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This has to be my favourite place in Birmingham. Loads of activities to do as well as many food options. Definitely recommend
The club room gives you access too the club lounge for a few hours in the evening with complimentarily drinks and snacks available which was hosted by Nevin who is honestly a fantastic ambassador for your hotel providing great service . I also visited the hotel bar later in the evening and they make great cocktails. The breakfast was great provided in a beautiful surrounding with eggs cooked freshly . Vegetarian options are available too. And the breakfast staff really wanted you to enjoy your meal.
Food was poor and overpriced. The heat in the club was unbearable. Struggled to get any conversation from the staff. Would not recommend
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The hotel arranged for some cakes and chocolates to greet my wife in the room for her birthday which was great.
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Price to stay is expensive, but it is a quality hotel. Parking is non-existent unfortunately but there are public car parks close by.
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